Shipping Policy
Rawlings offers clear, simple shipping support for customers worldwide. Please review the details below for order processing, estimated delivery, tracking updates, shipping rates, customs coverage, and package support.
Free Worldwide Shipping
Rawlings provides Free Worldwide Shipping on eligible orders. There is no standard shipping charge added for worldwide delivery.
Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by Rawlings.
Order Processing
Orders are usually processed within 1–3 days after the order is placed and payment is confirmed.
Estimated Delivery
Estimated delivery time is usually 2–5 days after the order has been processed and shipped.
Tracking Updates
Tracking information usually updates within 1–3 days after shipment.
Shipping Destinations
Rawlings offers worldwide shipping where delivery service is available. Some destinations may require additional review due to local delivery restrictions, customs processing, regional service limitations, or address verification requirements.
If your order cannot be shipped to the address provided, Rawlings customer service will contact you using the order contact information.
Shipping Rates
Rawlings provides Free Worldwide Shipping. This means standard worldwide shipping is offered at no additional shipping cost to the customer.
- Order processing time: 1–3 days.
- Estimated delivery time: 2–5 days.
- Tracking update time: 1–3 days after shipment.
- Customs duties, import taxes, brokerage fees, and other government charges are included and covered by Rawlings if applicable.
How Shipping Works
Order Confirmation
After your order is placed, Rawlings will review and process the order details. Please make sure your contact and shipping information are accurate.
Processing Time
Most orders are prepared for shipment within 1–3 days. Processing time may vary if order details need additional review.
Shipment and Delivery
After the order ships, estimated delivery usually takes 2–5 days. Delivery timing may vary due to destination, local delivery conditions, or customs handling.
Tracking Update
Tracking details usually update within 1–3 days after shipment. If tracking does not update right away, please allow time for the shipment scan to appear.
Tracking Your Order
When tracking information is available, it may be sent to the email address used at checkout. Tracking updates can take 1–3 days after shipment to appear in the tracking system.
If your tracking information has not updated after the expected update period, please contact Rawlings customer service at [email protected] with your order number and the email address used at checkout.
Wrong or Incomplete Address
Please review your shipping address carefully before placing your order. Rawlings is not responsible for delivery issues caused by incorrect, incomplete, or outdated address information provided at checkout.
If you notice an address mistake after placing your order, contact us as soon as possible at [email protected]. We will try to help, but address changes may not be possible once an order has already been processed or shipped.
Customs, Duties, and Import Taxes
Customs duties, import taxes, brokerage fees, and other government charges are included in Rawlings Free Worldwide Shipping service. If such fees occur, they will be covered by Rawlings.
Customers are not responsible for paying additional customs duties, import taxes, brokerage fees, or other government charges related to eligible worldwide shipping under this policy.
Lost, Delayed, or Damaged Packages
If your package appears lost, delayed, damaged, or delivered incorrectly, please contact Rawlings customer service for support. Include your order number, tracking number if available, the email address used at checkout, and a clear description of the issue.
- For delayed packages, please allow time for tracking scans and local delivery updates to refresh.
- For damaged packages, keep the item, packaging, and any photos that show the condition of the shipment.
- For lost packages, contact customer service so the issue can be reviewed and the next steps can be provided.
- For wrong delivery details, contact Rawlings as soon as possible with your order and tracking information.
Important: Please do not discard packaging or damaged items until Rawlings customer service has reviewed your request and provided instructions.
Contact Information
For shipping questions, tracking updates, address concerns, delivery delays, damaged packages, or customs-related support, please contact Rawlings customer service.
Email: [email protected]
